ABOUT US

We are an enthusiastic team of people passionate about creating and producing fantastic art products for our ever-growing customer base. We are dedicated to delivering excellent customer service at all levels across the business and are constantly seeking to create, innovate and improve our place in the market.

We are seeking an enthusiastic and conscientious individual with a can-do approach, to perform a range of tasks within this varied role, whilst working in a fast-paced environment.

ABOUT THE ROLE

Your key role will be to help customers select and purchase Lucy Pittaway products. As an apprentice undertaking the Retailer Apprenticeship your key responsibilities will be to learn how to:

·         Positively interact with customers, using business relevant methods for example face to face or on-line, to support and increase sales by providing useful information and service

·         Establish a good rapport with customers, serve them in line with brand standards and promote the values of the business in all work activities

·         Deliver a sales service that meets customers’ needs and balances the financial performance of the business for example working towards sales targets, following procedures relating to packing of goods and dealing with returned products

·         Influence customers’ purchasing decisions by providing accurate guidance on product and price comparisons and sharing knowledge on local offers and variances

·         Use effective methods of communication that achieve the desired result, according to the purchasing process e.g., face to face, via the telephone or on-line

·         Use a variety of sales techniques when providing customers with information that are appropriate to the business and actively sell the benefits of seasonal offers for example, through in-store or on-line promotions

·         Help match products and services to customers’ needs and increase the amount they spend for example through the sale of associated products and services

·         Respond to situations that threaten brand and business reputation in line with company policy and alert the relevant person if a threat is identified

·         Actively use techniques to optimise sales through effective product placement, ensuring product displays remain attractive, appealing, and safe to customers

·         Maintain appropriate levels of the right stock to meet customer demand, ensure it is kept in the correct condition (for example correct temperature, environment, packaging), and minimise stock loss through accurate administration, minimising wastage, and theft

·         Use technology appropriately and efficiently in line with company policy, to support sales and service ensuring that maintenance issues are dealt with promptly

·         Support team members to ensure that the services provided are of a high quality, delivered on time and as required

·         Challenge personal methods of working and actively implement improvements

·         Comply with legal requirements to minimise risk and inspire customer confidence; minimising disruption to the business and maintaining the safety and security of people at all times

·        Put people at ease in all matters helping them to feel welcome and supported and provide them with information that is relevant to their needs

·       Minimise the effect of work activities on the environment through managing wastage and loss according to business procedures

Working hours will be 5 days per week on a 7-day rotation basis

Hourly Rate will be discussed at interview.

Job description

Rapidly expanding Yorkshire art business Lucy Pittaway Limited currently has Four dedicated Art run alongside an international E-Commerce business.

We are an enthusiastic team of people passionate about creating and producing fantastic art products for our ever-growing customer base. We are dedicated to delivering excellent customer service at all levels across the business and are constantly seeking to create, innovate and improve our place in the market.

We are seeking an enthusiastic and conscientious individual with a can do approach, to perform a range of tasks within this varied role, whilst working in a fast-paced environment. These tasks will include mounting of prints, fulfilment of orders, liaising with customers and back office admin.

Specifically the role will include:

  • Individual mounting and wrapping of fine art prints ready for framing (training provided)
  • Specialist packaging of customer orders ranging from ceramics and stationery to mounted and framed pictures
  • Occasionally transferring stock within Brompton-on-Swale Head Office and between Richmond Gallery
  • Occasional handling and delivering stock and trade customer orders (using company vehicle)
  • Liaising with customers over the telephone and via Email
  • Post Office drops

This role includes a large degree of manual lifting (including large framed artwork and boxes of merchandise) and physical movement.

The successful candidate will need to demonstrate a ‘can do’, flexible attitude and a willingness to turn their hand to tasks as and when required by the business

Temporary part-time 2 – 5 days per week until 31st December 2021 with the potential to extend subject to the needs of the business

Salary: £9.10 per hour

COVID-19 considerations:
Interviews take place in a well ventilated room allowing at least two metres for social distancing. If a candidate is required to shield, a Zoom call can be arranged.

Reference ID: Fulfilment

Contract length: 5 months

Job Types: Part-time, Temporary, Contract

Salary: £9.10 per hour

Lucy Pittaway is a vibrant, exciting place to work. We are creative yet commercial, passionate but practical and put our heart and soul into everything we do. Ambition, vision, hard work and an entrepreneurial spirit is the driving force behind our brand. Whether you want to live life in the fast lane, and join our busy, growing head office team, are a dab hand at packaging and processing orders, or perhaps you excel at customer service and would love to work alongside a great, dynamic team… whatever your skill, we're always looking for new talent. If you would like a diverse, colourful job role, where no two days are the same, you’re in the right place!

Our latest vacancies are listed below, or send your CV to info@lucypittaway.co.uk

CURRENT VACANCIES

Job description

Gallery Sales Consultant required to work at the Lucy Pittaway Art Galleries in Richmond, North Yorkshire, Brompton-on-Swale and occasionally in Yarm.

The role will be primarily customer facing in a sales role. However, there will also be some behind the scenes work including email and telephone sales, organising stock and processing artwork. The successful candidate will have a passion for sales and be able to demonstrate excellent customer service skills. There may also be a requirement to work occasionally at events outside the galleries.

Requirements of the role:

· Experience of retail sales, handling payments and managing a till

· Excellent customer service: face to face, telephone and via email

· Availability to work weekends and week days

· Flexibility to work between two and five days per week, depending on the needs of the business

· Handling of pictures and other items of stock; sometimes large and/or heavy

· Attention to detail

· Good level of numeracy

Requirements of the Candidate

· Retail/ sales experience essential

· Familiarity with EPOS systems an advantage

· Willingness to undertake a broad range of tasks

· Must display a 'can do' attitude

· Ability to operate effectively in a busy retail environment

· Comfortable working alone at times and with a team

Job Types: Full-time, Part-time, Permanent

Salary: Basic £8.91 per hour (however OTE including commission £12 plus per hour).

Job Types: Full-time, Part-time, Temporary, Permanent

Job description

Hours: full time – 40 hours per week

Salary: £20,176 (£9.70 per hour)

Bonus potential from sales generated, calculated on a commission basis

As Supervisor for Keswick gallery, your line manager will be the Keswick Gallery Manager. You will work closely with them to deliver all events and promotions across both galleries, new collection launches and new product launches. You will act as their second in command and implement all new processes and procedures introduced by him.

As Supervisor for the Keswick gallery you will be responsible for overseeing the following:

· Target based sales

· Supervision of sales teams.

· Regular merchandising and rehanging of gallery

· Regular changes to the window displays

· Regular staff meetings with your team to help promote good communication and provide support and training

· Help develop the sales skills of the staff and help deliver the company wide Lucy Pittaway experience for each customer

· Motivate the team to achieve sales targets

· Assist the area manager to develop proactive selling to our customer database

· Manage stock control and reporting

· Sales reporting to Area sales manager

· Assisting the area sales manager in the planning and organising of events and launches in the gallery

· Managing and organising of stockrooms, deliveries and product quality control in the galleries

· Management and organisation of customer data collection

Job Types: Full-time, Contract, Commission, Permanent

Salary: £21,000.00-£30,000.00 per year

COVID-19 considerations:
In line with Government Guidance

Job description

Gallery Assistant required to work at the Lucy Pittaway Art Gallery in Keswick.

The role will be primarily customer facing in a sales role, however there will also be some behind the scenes work in the stock room. The successful candidate will also be required to work occasionally at events outside the galleries.

Requirements of the role:

· Experience of retail sales, handling payments and managing a till

· Experience of merchandising and stock management

· Excellent customer service: face to face, telephone and via email

· Availability to work weekends and week days

· Flexibility to work between two and five days per week, depending on the needs of the business

· Handling of pictures and other items of stock; sometimes large and/or heavy

· Attention to detail

· Good level of numeracy

Requirements of the Candidate

· Retail/ sales experience essential

· Familiarity with EPOS systems an advantage

· Willingness to undertake a broad range of tasks

· Must display a 'can do' attitude

· Ability to operate effectively in a busy retail environment

· Comfortable working alone at times and with a team

Job Types: Full-time, Part-time, Permanent

Salary: Up to £12.00 per hour

COVID-19 considerations:
Covid-19 policies and procedures are in place across all sites.

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