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Contact Us

We love to hear from our customers! If you have any feedback, questions, or concerns, we're happy to listen.

Answers to the most commonly asked questions can be found via the links below. If you can't find the information you need, please get in touch through our 'Contact Us' form.

  • For shipping and delivery information, click here.
  • For returns and refund information, click here.
  • For product care information, click here.


For media enquiries please contact:


Our Customer Service Team are available to help:

  • Monday to Saturday 9am - 5pm
  • Sunday & Bank Holidays 10am - 4pm

Tel: +44 (0) 1748 810 965

Email: Customer Services (we aim to respond to emails within 24 hours)

Head Office: Unit 12, Station Road, Brompton On Swale, Richmond, North Yorkshire, DL10 7SN