Delivery & Returns


We are still taking orders for Christmas. The last day for online orders is Dec 19th*, but collection of orders can be done in the gallery up until 12pm on Christmas Eve.

If for any reason we can not fulfil your order, we will call you at the earliest opportunity.

*Any postal orders are taken in-line with Royal Mail's and Fedex's delivery guidelines and deadlines. Lucy Pittaway Limited can not be responsible for any delays in delivery by Royal Mail or Fedex.

General Info

Any print ordered for delivery in mainland UK is shipped without a mount but will be rolled and sent in a tube or small box.

Double mounted prints will be sent flat packed in bubble wrap and double walled cardboard.

Mounted and framed prints will be packaged in bubble wrap with corner protectors and shipped in reinforced cardboard boxes specifically designed to hold framed pictures. Standard carrier rates will apply to shipping costs for the size and weight of the package to mainland UK.

Framed pictures to be sent anywhere other than mainland UK will be sent with acrylic glass instead of standard glazing in order to further guarantee safe arrival of the picture intact.


Time Scales

For prints only (no mounts included) please allow up to one week for mainland UK delivery although if we have stock of that image it will be delivered within 3-4 days. For Europe please allow 10 -14 days and the rest of the world approximately 4 weeks.

For Mounted Prints please allow up to 10 days for mainland UK delivery although if we have stock of that print it will be delivered within 4-5 days. For Europe please allow 10 -14 days and the rest of the world approximately 4 weeks.

For framed prints please allow up to 14 days for delivery in mainland UK except peak periods where delivery may take up to three weeks and approximately 2-4 weeks for delivery to Europe. For the rest of the world, please allow 4-6 weeks.

Please note international framed print orders will be framed behind perspex instead of glass.

For canvases, please allow 5-7 weeks for delivery in mainland UK. Please contact the gallery for delivery times to the rest of the world.

If you require any further information on delivery charges, time scales etc Please get in touch via the contact page.


Delivery Charges 

ProductUKUK Non MainlandJersey, Guernsey and Europe (ex. Norway)Australia, China and JapanUSA, Canada and MexicoRest of the World
Greetings Cards£1.50£1.50£12.00£12.00£12.00£12.00
Mugs, calendars, family organisers and stationery£3.50£3.50£12.00£12.00£12.00£12.00
Print Only£3.95£15.00£20.00£20.00£20.00£20.00
Mounted Print£5.95£30.00£36.00£66.00£50.00£80.00
Framed Little Prints£10.00£35.00£42.00£78.00£72.00£100.00
Framed Prints & canvas£20.00£40.00£60.00£100.00£90.00£165.00
26 inch Print Only£15.00£30.00£36.00£40.00£40.00£84.00
26 inch Mounted£20.00£35.00£42.00£60.00£50.00£114.00
26 inch Framed£30.00£45.00£70.00£120.00£100.00£195.00
36 inch landscape framed £30.00£45.00£70.00£120.00£100.00£195.00